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Junior Implementation Manager



Boston, MA, USA
Posted on Friday, June 28, 2024

Workable makes software to help companies find and hire great people. We get recruiting and its role in building healthy workplaces — which is why we’re proud more than 20,000 teams around the world use Workable to do exactly that. And while we take recruiting seriously, we don’t take ourselves too seriously. At Workable, you’ll find smart people who have fun, learn and innovate, and help others do the same. We brainstorm, we laugh, and, occasionally, we party (there’s a lot to celebrate), but we also appreciate people’s need for quiet time and focused work. We respect everyone, we hire the best, and make sure every experience is special.

We are growing fast and looking for a Junior Implementation Manager to join our team. You will be responsible for managing the implementation process of Workable's Recruiting & HR solutions for new customers, as well as consulting on custom professional services offerings. You will collaborate with cross-functional teams, including Sales, Product, and Technical Support, to ensure a smooth and successful implementation experience for our customers. Providing a top-tier implementation is key to help customers achieve value with Workable and drive retention.

This role requires strong project management skills, excellent communication and interpersonal skills, and a customer-centric mindset. You will work closely with customers to understand their needs, provide guidance on best practices, and drive successful adoption of our solutions. You will also monitor implementation timelines and milestones, and proactively address any issues or concerns that arise during the implementation process. We are looking for someone who is highly motivated, detail-oriented, and able to thrive in a fast-paced, dynamic environment.