SteadyMD, is seeking an Workforce Management Intern to support the WFM team in clinician scheduling, data management, and program coordination for telehealth services. This internship provides valuable hands-on experience in telehealth operations, offering exposure to workforce management processes, scheduling technologies, and clinician support functions. The rate for this position is $15 per hour and the individual must be located in St. Louis, MO.

Responsibilities

Scheduling & Clinician Coordination

• Assist in matching clinician availability with program needs under the guidance of senior staff.
• Learn and utilize telehealth scheduling software to help track clinician schedules.
• Participate in team meetings to understand staffing needs and scheduling strategies.

Onboarding & Training Support

• Support the onboarding process by assisting with account setup, tracking progress, and coordinating follow-up communication.
• Help schedule shadow sessions and training opportunities for clinicians.

Data Entry & Reporting

• Perform data entry tasks related to clinician schedules and program assignments.
• Help compile basic reports on clinician utilization and program effectiveness.

Communication & Outreach

• Assist in clinician outreach to communicate scheduling updates, program changes, and onboarding requirements.
• Help maintain organized communication records in Slack and other internal platforms.

Special Projects & Learning Opportunities

• Participate in special projects focused on improving scheduling workflows and clinician onboarding.
• Engage in learning sessions about telehealth operations, scheduling best practices, and workforce management tools.
• Receive mentorship and training to develop skills necessary for effective coordination in a telehealth environment.

Education: Currently pursuing or recently completed an Associate’s or Bachelor’s degree in Healthcare Administration, Business Administration, or a related field.

Experience: No prior workforce management experience required, but an interest in healthcare operations, scheduling, or telehealth is preferred.

Skills:

• Basic computer skills and familiarity with Microsoft Office Suite and Google Workspace.
• Strong attention to detail and ability to manage multiple tasks.
• Good verbal and written communication skills.
• Willingness to learn new technologies and adapt to a fast-paced environment.
• Team player with a proactive approach to problem-solving.

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