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Head of B2B Merchant Acquistion



United States · Remote
Posted on Tuesday, May 14, 2024

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

  • Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
  • Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
  • Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Head of B2B Merchant Acquisition (Title can be Sr. Manager or Director based on experience)

Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI

Role Description:

The Head of B2B Merchant Acquisition is responsible for steering ShipBob’s B2B sales organization to deliver revenue growth across new and existing merchants. This person is a strategic business leader, partnering across functions and motivating a team of Account Executives to deliver commercial strategies that unlock new revenue growth opportunities and expand existing merchants’ business with ShipBob.

What you’ll do:

  • Partner with the VP of B2B to set the vision and develop the commercial strategy for the B2B business.
  • Redefine and own the go-to-market plan and processes to drive growth and support ShipBob’s vision and strategy for B2B.
  • Develop team and individual quotas and commercial strategies to support B2B growth objectives.
  • Guide, manage, and motivate a team of B2B Account Executives.
  • Partner with B2B Account Executives to manage sales pipeline, develop repeatable sales cycle activities, and monitor performance vs. goals.
  • Partner with Product, Engineering, Operations and Marketing to develop relevant sales collateral, case studies, and evolve offerings to support and accelerate selling activities.
  • Additional duties and responsibilities as necessary.

What you’ll bring to the table:

  • Experience selling 3PL, Retail Distribution/Dropship, and EDI based services.
  • Knowledge of merchant’s purchasing and decision-making processes.
  • Experience in using and maintaining CRM, forecasting, and sales cycles management.
  • Change management skills; experience developing and implementing new teams,
  • processes, policies, or tools.
  • Excellent analytical skills & business acumen with a good understanding of the key financial drivers and dynamics related to supply chain costs and impact on a merchant’s business.

Classification: Exempt

Reports to: VP of B2B Revenue

Perks & Benefits:

  • Medical, Dental, Vision & Basic Life Insurance
  • Paid Maternity/Parental Leave Program
  • Flexible Time Off Program
  • Quarterly Wellness Day
  • 401K Match
  • Competitive Salary, Performance Bonus & Equity
  • Variety of voluntary benefits, such as, short term disability
  • Referral Bonus Program
  • Fun Culture >>> Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a salary range of $150,000 - $170,000 for this role.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

At ShipBob, we’re looking to bring on board people who embody our core values:

  • Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
  • Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
  • Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
  • Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
  • Be Safety Minded. It’s not just talk; it’s the way you work.

About Us:

ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver a best in class experience to their customers.

As one of the fastest growing tech companies in Chicago backed by blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the best fulfillment technology in the industry.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.