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Workplace Generalist

Root Insurance

Root Insurance

Columbus, OH, USA
Posted on Friday, April 26, 2024

CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only.


The Workplace Experience Generalist is a very impactful role for the entire organization. This person is responsible for maintaining an environment in which we all do our work. This involves supporting vendor relationships and maintaining the overall office environment. You’ll also assist in special projects and administrative support to the People Team, such as shipments, mail, reception, and general office duties.

Although Root is a “work where it works best” company, this position will require regular work onsite at our headquarters in Columbus, OH.

How You Will Make an Impact

  • Your day-to-day:

  • Office Management

  • Keep office tidy, order, and stock supplies

  • Maintain an open line of communication with all departments

  • Move furniture, boxes, and other heavy office equipment

  • Shipments that might include employee laptops, mail, and employee swag

  • External-facing Responsibilities

  • Assist with large and/or special meetings, including A/V support

  • Greet and check-in visitors

  • Act as a liaison between the company, staff, and office building management, providing information, answering questions, and responding to requests

  • Special Projects

  • Coordinate office moves/changes, office parties, and community events

  • Collaborate with Administrative and Facilities team members to brainstorm effective department procedures and new ideas.

  • Provide administrative support to Workplace Experience Manager & People Team


What You Will Need to Succeed

  • 1-3 years of office administration preferred

  • Communication - demonstrated excellent communication/presentation skills to all levels of the organization

  • Adaptable - ability to learn/flex and adapt to changing business needs

  • Creative problem solver - ability to know the environment, and effectively use company resources to draw conclusions

  • Collaboration - ability to work within a team, across all functions, and completing shared processes/goals

  • Organization - strong time-management skills and multitasking ability

  • Motivation - a strong work ethic with a “roll-up-your-sleeves” attitude and a willingness to go the extra mile

  • Ability to lift up to 50 lbs

  • Proficiency in using Microsoft Office and Google Suite tools (Excel, Word, PowerPoint, Gmail and Google Docs)


Don’t meet every single requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Root, Inc., we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!

Join us

At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.

Who we are

We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.

What draws people to Root

Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

Autonomy—for assertive self-starters, the opportunities to contribute are limitless.

Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business.

Collaboration—we encourage rich discussion and civil debate at every turn.

People—we are inspired by the collection of crazy-smart people around us.