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Director, Expert Experience



Remote · New York, NY, USA
Posted on Thursday, March 3, 2022

I’m John, VP of Partnerships at Metafy; you are smarter than me, so please run things as the new Director of Coaching. You are here because you are curious. Was it the recent $25M raise that drew you in or had you heard of us before?

Hopefully, your background is in gaming or esports, but it could be in other talent relations fields like musicians, athletes, actors, etc., or a marketplace business driving the talent side of the equation. Having carried and exceeded quota targets, you have moved into a management position.

The number one reason we started Metafy was to help coaches. They are super talented people had been getting a raw deal from other services. We have built a way for them to have a reliable, rewarding career with us as a fair partner.

• Your Outreach team works to identify and support prospective coaches while the Success team keeps them growing as people and businesses on our platform. You need to help them with this day-to-day, making sure they have the insights, support, and guidance to be successful.
• You need to make strategic recommendations to leadership on where and how to grow our coach base, with data (not vibes) as your justification.
• You will have to grow into THE expert on Metafy, coaching, and the gaming industry. Set up the Google alerts now.

Your checklist before you make the jump
✅ Have been successful across two or more sales and/or customer success positions where you and your team exceeded targets
✅ Direct managed a team where you were judged on their performance
✅ Be able to show your passion for our industry

Here is the are details of our package:
• $130,000 to $160,000 salary per year
• Equity Options
• 401K (the US only)
• Medical
• Home office upgrade
• Wellness budget
• Paid Parental Leave
• Unlimited Paid Time Off
• Coaching credits on the Metafy platform