Kin is redesigning insurance to be smarter, faster, and centered on the customer. We use intelligent pricing, offer seamless bundling, and make every step (from purchasing, servicing to claims) simple and friction-free, especially in the places traditional insurers often ignore.

We empower people to protect what matters most, starting with their homes and expanding to all they value, in a world where climate risks, rising costs, and outdated systems leave too many behind. Our approach has fostered amazing growth, attracted marquee investors, and earned us accolades, including being named to:

• Built In Chicago's Best Places to Work, Midsize Companies (2021-2025).

• Forbes' America's Best Startup Employers (2021- 2024, Ranked #37 in 2024).

• Inc. 5000 Fastest-Growing Private Companies.

• Forbes’ Fintech 50.

Simply put, our people are what make us great – we need forward-thinking, inspired game-changers like you to join us in our mission.

So, what’s the role?

We are looking for a Litigation Claims Supervisor with a demonstrated skill set in first-party litigation in Property & Casualty Insurance. As a Litigation Claims Supervisor, you will have the opportunity to lead a team of adjusters who handle first-party litigated claims, including documenting the claim file, discussing and proposing legal strategies, and analyzing legal budgets and invoices while assisting with settlement negotiations.

This role will require an individual who has experience in complex jurisdictions, such as Florida, Louisiana, California, and Texas. You will have the ability to make an immediate impact as you will help to hire, plan, schedule, and administer resources that are required to exceed.

A day in the life could include:

• Collaborating with outside counsel, internal claims counsel, and claims leadership in developing strategies to provide the best results

• Assisting litigation adjusters in reviewing new suit assignments and monitoring and developing ongoing litigation strategy

• Facilitating coaching and mentoring sessions with employees, including adherence, feedback, opportunities for improvement, and enhancing the quality of work

• Targeted and detail-oriented review of legal documents including but not limited to Pleadings, Discovery, and Motions to ensure congruence with the initial suit-handling plan of action

• Reviewing and authorizing claim strategies and resolutions, ensuring that decisions are backed by thorough coverage analysis for moderate to complex cases.

• Tracking and analyzing team performance metrics, proactively identifying trends, and addressing any deficiencies to maintain a high standard of work.

• Handling calls and customer escalations and removing any roadblocks

• Ensuring accurate and timely reporting of individual and team metrics and behaviors

• Analyzing data to understand the current state and proactively plan for short and long-term changes

• Focused review of legal invoices

• Identifying training needs to meet job objectives, goals, and company policies and procedures

• Preparing and maintaining documentation and job aids

• Assisting with training on claim investigation, evaluation, and settlement techniques

• Analyzing coverage, policy interpretation, and providing direction

• Holding the team accountable for accuracy and quality of all claim files

• Maintaining accurate employee records: vacations, absences, and personal time

I’ve got the skills… but do I have the necessary ones?

• 8+ years of first-party property claims adjusting; 3+ years with a complex focus

• Experience overseeing and directing a team of litigation adjusters

• Litigation billing management experience

• Proficient in tools such as Excel, G Suite, Slack, and Xactimate

• Issue resolution: you can identify pain points and find the right solution

• Ability to lead and empower a high-performing team while supporting organizational change

Oh, and don’t worry, we’ve got you covered!

We offer a comprehensive benefits program, allowing you to choose the benefits that are best for you and your family including: Medical, Dental, Vision, Life Insurance, Short and Long Term Disability Insurance options, Employee Assistance Program, as well as elective voluntary benefits such as accident insurance, hospital indemnity, critical illness, legal assistance and pet insurance. Kinfolk become eligible for benefits on the first day of the month following their start date.

In addition to these benefits, we also are excited to offer the following:

• Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level.

• 401K with company match of up to 4% of eligible earnings.

• Flexible PTO for exempt employees (employees typically take 15-20 days annually), along with 8 company-observed holidays.

• A paid parental leave program that provides 100% salary continuation of up to 14 weeks for birthing parents and 8 weeks for non birthing parents.

• Continuing education and professional development opportunities.

About our process: applications for this role will be accepted through July 29, 2025. From there, all candidates will be reviewed and contacted accordingly via email. A confirmation will be received upon applying; please expect additional correspondence to fall after the date listed above. Thank you and we look forward to reviewing your application!

For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.

For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.

State locations and specifics are subject to change as our hiring requirements shift.

About Kin

Kin is the only pure-play, direct-to-consumer digital insurer focused on the growing home insurance market. We make policies convenient and affordable through a technology platform that delivers a seamless user experience, customized options for coverage, and fast, high-quality claims service. Kin is a fully licensed carrier that offers coverage through its reciprocal exchanges which are owned by its policyholders. To learn more, visit www.kin.com.

EEOC Statement

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.