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Cloud Operations Manager (GCP)



Posted on Friday, September 1, 2023

Branch is on a mission to help working Americans grow financially. We do this by helping companies accelerate payments and empower working Americans with accessible, fee-free financial services. We’re committed to building and delivering more inclusive and transparent financial products.

Come join our team as we develop new ways to improve the lives of working Americans. Our mission starts with empowering our own employees. Have a great idea? Share it today and it might just get implemented tomorrow. As a team member at Branch, your voice and creativity can directly impact the product and company. We not only attract great talent from across the country, but also build teams to help that talent to thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together.

As the Cloud Operations Manager, you will be responsible for overseeing the operational aspects of our cloud infrastructure, specifically on Google Cloud Platform (GCP). You will lead a team of talented operations professionals, collaborate closely with our development and security teams, and ensure the seamless functioning of our mission-critical systems. Your expertise in GCP and incident management will be instrumental in maintaining high availability, optimizing performance, and responding effectively to incidents.


Cloud Infrastructure Management

  • Designing, implementing, and managing our cloud architecture on Google Cloud Platform (GCP).
  • Collaborating with the development and architecture teams to ensure optimal cloud utilization and resource allocation.
  • Implementing best practices for security, compliance, and data protection in the cloud environment.

Incident Management

  • Leading incident response and resolution efforts, minimizing downtime and impact on services.
  • Developing and maintaining incident management processes and protocols.
  • Conducting post-incident reviews to identify root causes and implement preventive measures.
  • Manage incidents and problems, and take corrective action to prevent recurrence

Performance Monitoring and Optimization

  • Implementing monitoring tools and strategies to ensure the performance and availability of our fintech applications.
  • Identifying performance bottlenecks and areas for optimization, and working with cross-functional teams to address them.
  • Stay up-to-date on the latest cloud computing technologies and trends

Automation and Scalability

  • Developing and maintaining automation scripts and tools to streamline operational tasks and workflows.
  • Scaling the infrastructure to accommodate growing user demands while maintaining performance and reliability.
  • Planning, deploying and managing cloud infrastructure, using Infrastructure as Code (IaC)

Team Collaboration

  • Collaborating with engineering, development, and security teams to align cloud operations with business objectives.
  • Mentoring and guiding junior members of the cloud operations team.
  • Communicating effectively across the organization to ensure alignment and understanding of cloud-related initiatives.


  • Bachelor's degree in computer science, information technology, or a related field
  • 5+ years of experience in cloud computing operations
  • Experience with Google Cloud Platform (GCP) - certifications are a plus
  • Experience in incident management, 24/7 on-call rotations, and escalation management
  • Strong analytical and problem-solving skills
  • Excellent communication and teamwork skills
  • Proven leadership and team management skills


  • Remote work culture (domestic USA)
  • Branch-paid medical, dental, and vision insurance
  • Equity
  • 401k
  • Flexible time off
  • Paid company holidays
  • Paid parental leave

Branch is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Working at Branch

Headquartered in Minneapolis but with employees located all throughout the US, Branch emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, customer success, and sales teams can all thrive together.

Our teamwork has enabled us to become an award-winning fintech company, with Branch’s innovation and workplace recognized across industries. Branch has been honored by the Webby Awards, Benzinga Fintech Awards, Fintech Breakthrough Awards, the Star Tribune’s Top Workplaces, and EY Entrepreneur of the Year, Heartland, among others.

Learn more about our culture, approach, technology, and people here: https://www.branchapp.com/about