Company Description

About Authenticx

Authenticx is the new standard for listening at scale in healthcare. Our AI-powered platform surfaces strategic insights from real customer conversations—unlocking a rich source of data that helps healthcare organizations improve outcomes, experiences, and efficiencies. We are growing fast and looking for passionate, performance-minded leaders who want to build with purpose.

Job Description

About the Role

We’re hiring a Manager, Sales Development to lead and grow our Sales Development Representative (SDR) team. This team plays a critical role in driving our pipeline strategy and introducing enterprise healthcare prospects to Authenticx. As the leader of this team, you’ll be responsible for coaching SDRs on outbound best practices, refining workflows, and ensuring the team hits key top-of-funnel targets.

This role is ideal for someone who is energized by building programs, coaching early-career sellers, and creating structure in a fast-paced, startup environment. You’ll work cross-functionally with Marketing, RevOps, and Sales Leadership to ensure the SDR team is a consistent and high-quality engine for pipeline growth.

What You’ll Do

• Lead, develop, and coach a team of SDRs responsible for outbound prospecting and lead qualification
• Build scalable outreach strategies across email, phone, social, and events to drive engagement with enterprise healthcare prospects
• Collaborate with Marketing to optimize inbound lead conversion and outbound campaigns
• Implement and refine performance metrics, KPIs, and activity expectations
• Partner with Sales and RevOps to ensure alignment on lead quality, qualification criteria, and CRM hygiene
• Deliver regular coaching, 1:1s, and performance feedback to promote skill development and confidence
• Support hiring, onboarding, and training as the team grows
• Report on SDR performance metrics and deliver insights to inform GTM strategy

Qualifications

What You’ll Bring

• 3–5+ years of experience in SaaS sales or business development; 1–2+ years in a team leadership or coaching role
• Strong understanding of outbound prospecting strategy, tools, and workflows
• Experience with healthcare buyers or enterprise SaaS selling preferred
• Passion for coaching, team development, and building confidence in early-career sellers
• Proficiency with CRM and sales engagement tools (e.g., HubSpot, Salesloft, LinkedIn Sales Navigator)
• Startup mindset—comfortable working in fast-paced environments and building as you go
• Strong communicator with a collaborative and performance-focused leadership style

Additional Information

Why You’ll Love It Here

• You’ll play a key role in shaping the future of our sales org and go-to-market motion
• We invest in people—your team’s growth and your own leadership development matter
• We’re a mission-driven company helping healthcare organizations truly listen to those they serve
• We lead with authenticity, courage, and fun—every single day

Additional Information

• All your information will be kept confidential according to EEO guidelines.
• Candidates must reside in the USA and be authorized to legally work in the USA without requiring employment visa sponsorship now or in the future.
• This role is hybrid, with a preference for candidates based in Indianapolis or willing to travel to HQ periodically.