Senior Program Manager
ActiveCampaign
Operations
Chicago, IL, USA
Posted on May 9, 2025
The Senior Program Manager will play a pivotal role in leading and managing complex programs within the Enterprise PMO. This role requires a professional with experience driving complex cross-functional initiatives, managing stakeholders, and delivering successful project outcomes. The Program Manager will be responsible for executing, monitoring, and closing programs, ensuring alignment with organizational goals and objectives.
What your day could consist of:
- Program Leadership: Lead and manage complex programs from initiation to closure, ensuring adherence to timelines, budgets, and quality standards. Experience across technology, back office, go-to-market, and new product launch programs.
- Strategic Planning: Develop comprehensive program plans, including scope, schedule, budget, resource allocation, and risk management.
- Stakeholder Management: Engage and manage relationships with key stakeholders, including senior leadership, project teams, and external vendors.
- Risk Management: Identify, assess, and mitigate program risks, ensuring proactive resolution of issues.
- Communication: Provide regular program updates to stakeholders, including progress reports, status updates, and risk assessments.
- Resource Management: Allocate and manage program resources, ensuring optimal utilization and efficiency.
- Process Improvement: Identify and implement process improvements to enhance program management efficiency and effectiveness.
- Vendor Management: Manage relationships with external vendors, ensuring deliverables meet program requirements.
What is needed:
- 12+ years of experience in program management, with a proven track record of delivering complex projects.
- Strong understanding of program management methodologies (e.g., Agile, Waterfall).
- Excellent communication, interpersonal, and leadership skills.
- Mastery in project management tools and software, Smartsheet and Jira are a plus.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Project Management Professional (PMP) certification.
- Experience with enterprise-level project management tools.
Preferred Qualifications:
About ActiveCampaign:
ActiveCampaign’s email and marketing automation platform helps businesses, entrepreneurs, and creators turn ideas into results. By combining your data, AI, and 950+ integrations (including Shopify, Facebook, Salesforce, and Square), ActiveCampaign makes it effortless to create personalized experiences across the entire customer lifecycle.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
ActiveCampaign is the trusted choice to help businesses like yours automate your growth and get more out of your marketing. ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 13,500 positive reviews. Learn more and start your free trial at ActiveCampaign.com.
Perks and benefits:
ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:
-Comprehensive health and wellness benefits that includes a High Deductible Health Plan (HDHP) fully covered by ActiveCampaign, complimentary access to telehealth and tele-mental health resources, and a complimentary membership to Calm
-Open paid time off
-Generous 401(k) matching program with immediate vesting
-Quarterly Path Perks with options for commuter and lunch benefits (for those reporting to a Hub), or a remote home office stipend
-Access to professional development resources through LinkedIn Learning
-After five years of service, you’ll be eligible for a four-week paid sabbatical leave and a sabbatical leave bonus
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.