We’re looking for a Product Designer to join ActiveCampaign’s Design team. As a Design team member, you’ll be responsible for working with designers, product managers, engineers, and leaders to design experiences for ActiveCampaign users. Our team strives to create intuitive, efficient, and delightful experiences across every product touchpoint.

This role will be aligned to ActiveCampaign’s Content Creation team with a focus on our email designer. You’ll partner with your team and work across every step of the email creation journey, from creating templates and campaigns to imagining the future of how marketers will leverage AI in their creative process.

What your day could consist of:

Collaborate across teams to define, shape and improve user experiences across the platform
Explore innovative ways in which we can delight our users through thoughtful, intuitive, and holistic experiences
Anchors decisions in data and research. You’ll use research as a key input into problem and solution definition, including metrics to track and measure
Engages with customers throughout the product lifecycle, leveraging feedback for idea validation, design modification, and definition of MLP (minimum lovable product)
Communicate concepts through wireframes, prototypes, and presentations
Test and validate working hypotheses with users through usability testing of wireframes, clickable prototypes, and published product
See projects and initiatives through execution beyond launch and evaluate how it is impacting customers and our business
Gain a deep understanding of how our product works and how it serves our customers
Help define design excellence throughout the platform, aligning our brand in-platform
Set a standard of high-quality design that others can follow and collaborate with Design Systems to ensure sustainable, consistent, and reusable design components and guidelinesParticipate in and/or conduct design critiques

What is needed:

3-5 years of SaaS product design experience
Demonstrates and articulates a strong understanding of information architecture, multi-step and cross-platform flows
Demonstrates and articulates understanding of layout, typography and visual hierarchy Empathetic and capable of humanizing complicated ideas through design
Experience effectively communicating design vision and rationale with the team and stakeholders
Adaptable and comfortable with ambiguity, changing priorities, project scope
Exceptional attention to detail
Driven, curious, optimistic self-starter
Stellar organization skills Confidence leveraging and contributing to a Design System
Designing for inclusive and accessible experiences
Awareness of industry trends, using insights to shape the user experience

This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location.

About ActiveCampaign:

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.

ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.

Perks and Benefits:

You will enjoy and be eligible for ActiveCampaign’s suite of benefits and perks.

ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.

Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.

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