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Senior Product Designer

ActiveCampaign

ActiveCampaign

Product, Design
Chicago, IL, USA
Posted on Saturday, April 13, 2024
We’re looking for a Senior Product Designer to join ActiveCampaign’s Design team. As a Design team member, you’ll be responsible for working with designers, product managers, engineers, and leaders to design experiences for ActiveCampaign users. Our team strives to create intuitive, efficient, and delightful experiences across every product touchpoint.
This role will be aligned to ActiveCampaign’s Reporting & Data Insights product team. You’ll partner with your team to define and improve data reporting for Campaign and Automation reports, while also introducing and surfacing personalized insights throughout the platform.

What your day could consist of:

  • Collaborate across teams to define, shape and improve user experiences across the platform
  • Explore innovative ways in which we can delight our users through thoughtful, intuitive, and holistic experiences
  • Anchors decisions in data and research. You’ll use research as a key input into problem and solution definition, including metrics to track and measure
  • Engages with customers throughout the product lifecycle, leveraging feedback for idea validation, design modification, and definition of MLP (minimum lovable product)
  • Communicate concepts through wireframes, prototypes, and presentations
  • Test and validate working hypotheses with users through usability testing of wireframes, clickable prototypes, and published product
  • See projects and initiatives through execution beyond launch and evaluate how it is impacting customers and our business
  • Gain a deep understanding of how our product works and how it serves our customers
  • Help define design excellence throughout the platform, aligning our brand in-platform
  • Set a standard of high-quality design that others can follow and collaborate with Design Systems to ensure sustainable, consistent, and reusable design components and guidelines
  • Participate in and/or conduct design critiques

What is needed:

  • 5+ years of SaaS product design experience
  • Experience designing data visualizations, dashboards, insights, or reports
  • Demonstrates and articulates a strong understanding of information architecture, multi-step and cross-platform flows
  • Demonstrates and articulates understanding of layout, typography and visual hierarchy
  • Empathetic and capable of humanizing complicated ideas through design
  • Experience effectively communicating design vision and rationale with the team and stakeholders
  • Adaptable and comfortable with ambiguity, changing priorities, project scope
  • Exceptional attention to detailDriven, curious, optimistic self-starter
  • Stellar organization skills Confidence leveraging and contributing to a Design System
  • Designing for inclusive and accessible experiences
  • Awareness of industry trends, using insights to shape the user experience
About ActiveCampaign:
ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.
Perks and benefits:
ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:
-Comprehensive health and wellness benefits that includes a High Deductible Health Plan (HDHP) fully covered by ActiveCampaign, complimentary access to telehealth and tele-mental health resources, and a complimentary membership to Calm
-Open paid time off
-Generous 401(k) matching program with immediate vesting
-Quarterly Path Perks with options for commuter and lunch benefits (for those reporting to a Hub), or a remote home office stipend
-After five years of service, you’ll be eligible for a four-week paid sabbatical leave and a sabbatical leave bonus
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.