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Software Development Engineer in Test (SDET)

ActiveCampaign

ActiveCampaign

Software Engineering
Heredia Province, Heredia, Costa Rica
Posted on Saturday, March 9, 2024
We're on the hunt for a diligent Software Development Engineer in Test (SDET) who sees the bigger picture in testing beyond just bug identification. Your role is crucial in maintaining our product's reliability and performance. If you're someone who thrives in a collaborative environment, are keen on working closely with our developers to unearth the nuances of code, and committed to delivering quality that exceeds expectations, you might be the perfect fit for our team.
This role will be involved in testing the frontend and backend components of ActiveCampaign Postmark. The ActiveCampaign Postmark engineering team consists of ~10 engineers, spread across the Frontend, Backend, QA, and SRE teams.
We respect and care deeply about each other as individuals, so although we are seeking a self-motivated teammate, we’re also looking for someone who will support and encourage others to do their best work.

About you:

  • You bring a methodical approach to manual and automated testing.
  • You are an expert in identifying, diagnosing, and effectively communicating risks and issues.
  • You have a knack for prioritizing tasks and managing your workload efficiently, ensuring appropriate test coverage on a healthy timeline.
  • You approach challenges with curiosity and a problem-solving mindset, always looking for ways to improve processes and outcomes.
  • Collaborative in nature, you enjoy working in tandem with developers, product managers, and other stakeholders, fostering an environment of learning and growth.

Technical Environment:

  • You will be engaging with a broad range of technologies and tools aimed at ensuring the quality and reliability of our web-based applications. This includes:
  • Extensive manual testing methodologies (Black/Gray Box Testing, Exploratory Testing, Cross Browser Testing)
  • Automated browser testing (Selenium, Playwright)
  • Both UI and RESTful API testing
  • Creating, supporting, and extending test scripts and automation in Ruby

What your day could consist of:

  • Planning, designing, and executing test cases with a focus on both manual and automated testing.
  • Collaborating closely with development teams to identify potential issues early in the development cycle.
  • Participating in code reviews and providing valuable feedback to improve overall product quality.
  • Utilizing task management and bug tracking tools to organize and prioritize testing efforts.
  • Enhancing our automated testing framework, contributing to a more efficient and effective testing process.

What you need:

  • 5+ years of experience in manual testing
  • 2+ years of hands-on experience in automated testing
  • Solid understanding of email technologies such as IMAP, POP, SMTP and their testing implications.
  • Proficiency in writing code for test automation, preferably in Ruby.
  • Proficiency in containerization (Docker)Experience with version control systems, API testing, and web debugging tools.

What you can expect:

  • Within 1 month, you'll:
  • Complete your onboarding process, getting to know your team and the tools you'll be using.
  • Gain a comprehensive understanding of our products, architecture, and the quality challenges we aim to address.
  • Start collaborating on small testing projects, applying your manual and automated testing skills.
  • Within 3 months, you'll:
  • Establish yourself as a key member of the quality assurance team, actively participating in planning and execution of testing strategies.
  • Begin to identify and advocate for improvements in our testing processes and tools, based on your observations and experiences.
  • Engage in regular knowledge-sharing sessions, contributing to the team's collective learning and growth.
  • Within 6 months, you'll:
  • Have a significant impact on the quality of our product, leading initiatives to enhance our testing framework and methodologies.
  • Collaborate with cross-functional teams to drive quality throughout the development process, from planning to deployment.
  • For this position, a Background check is required by ActiveCampaign, therefore, by submitting your information for this position you agree to approve if required the background check
This is an exciting time to join ActiveCampaign as we build out our new office in Costa Rica. You will be a large part of developing our office culture in this new Central American hub location.
About ActiveCampaign:
ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.
Perks and Benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive medical and dental benefits paid 100% by ActiveCampaign for you and your dependents
-Complimentary access to mental health resources through Calm and TELUS Health EAP
-Generous paid time off and leave of absence options
-Meal and transportation perks through a reloadable card
-Home office stipend to cover at-home workspace expenses
-Focus Wednesdays, where we dedicate one full day to no internal meetings and no interruptions
-Access to professional development resources through platforms like Hone and Udemy
-Baby swag for every baby born and/or adopted - we love to see our AC family grow!
-After five years of service, you’ll be eligible for a four-week paid sabbatical leave, accompanied by a sabbatical leave bonus
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.
For this position, a background check is required by ActiveCampaign, therefore, by submitting your information for this position you agree to approve if required the background check.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.