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Associate HR Business Partner, Costa Rica



People & HR
Costa Rica
Posted on Tuesday, January 30, 2024
This newly created role, based in our Costa Rica hub, is responsible for driving organizational health and our unique culture, integrating “The AC Way,” continuously assessing organizational needs, developing solutions, elevating and iterating on process, and coaching managers. This Associate HR Business Partner role focuses on team onboarding, engaging, growing, and developing the employee base, as well as partnering with the other HR Business Partners on People strategy, communication, and cross-organizational initiatives to best support growth and employee success.

What your day could consist of:

  • Provide strategic and operational business partnerships to dedicated departments and site leadership to build and execute succession planning, performance management, employee relations conversations, and other people-related projects
  • Use data to make recommendations and provide strategies for elevating the team, performance, and employee engagement
  • Coach employees and leaders to proactively manage through change and provide guidance on a variety of employee topics
  • Work with relevant stakeholders to execute employee changes including transfers, promotions, review cycles, and other employee-related updates
  • With other HR Business Partners, implement and continue to iterate on performance management, talent management, recognition, change management, and team building to support the team’s growth and individual development plans
  • Optimize the employee experience for the full employee life cycle, from offer acceptance to offboarding
  • Partner effectively with the rest of the People team to ensure coordination and consistency as well as cultural alignment
  • Attend All Hands, providing content and updates, as needed
  • Enable timely headcount planning by partnering with the Finance and TA teams
  • Attend candidate debriefs and/or interviews, as appropriate
  • Proactively stay aware of global and local HR trends and developments, sharing information and content
  • Seek out opportunities to engage with the local, and external HR community

What is needed:

  • 2+ years of general Human Resources experience in one of the primary HR pillars (generalist, talent acquisition, business partnering, people operations, etc)
  • Fluency in English & Spanish, both written and verbal
  • Experience in a global fast-scaling organization, ideally with a technology focus
  • Proven track record as a trusted partner who has credibility and the ability to have an honest and positive long-term impact
  • Ability to handle change and continually onboarding new team members at a rapid pace
  • Known as a genuine collaborator and team player - an inclusive mindset and ability to build great relationships at all levels of the organization
  • Strong coaching, communication, and influencing skills
  • Experience with HRIS, Workday preferred
  • Experience with Google Suite preferred, including documents, sheets, and slides
This is an exciting time to join ActiveCampaign as we build out our new office in Costa Rica. You will be a large part of developing our office culture in this new Central American hub location.
About ActiveCampaign:
ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.
Perks and Benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive medical and dental benefits paid 100% by ActiveCampaign for you and your dependents
-Complimentary access to mental health resources through Calm and TELUS Health EAP
-Generous paid time off and leave of absence options
-Meal and transportation perks through a reloadable card
-Home office stipend to cover at-home workspace expenses
-Focus Wednesdays, where we dedicate one full day to no internal meetings and no interruptions
-Access to professional development resources through platforms like Hone and Udemy
-Baby swag for every baby born and/or adopted - we love to see our AC family grow!
-After five years of service, you’ll be eligible for a four-week paid sabbatical leave, accompanied by a sabbatical leave bonus
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.
For this position, a background check is required by ActiveCampaign, therefore, by submitting your information for this position you agree to approve if required the background check.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.