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Solutions Consultant

ActiveCampaign

ActiveCampaign

Brazil
Posted on Saturday, April 1, 2023
ActiveCampaign is one of the fastest growing tech companies in Chicago revolutionizing marketing automation. Our software allows all of our users the power to make smarter business decisions based on data-driven analytics.
The Solutions Consultant provides leadership, technical and domain expertise and pre-sale support creating solutions that answer customer business and technical needs. The role utilizes knowledge of and passion about the ActiveCampaign platform and product suite to enable customer success. This role combines consultative selling, technical solutioning, and client-facing relationship building.

What your day could consist of:

  • Utilize and build upon deep and comprehensive technical understanding of the platform
  • Act as a technical point of contact and expert for prospects and the sales team throughout the sales cycle
  • Participate in sales calls where necessary or take direction from the sales team to help create demonstrable automations
  • Clearly draw connections between customer use cases and the capabilities of the ActiveCampaign platform
  • Support the Sales teams by authoring responses to functional and technical elements of RFIs/RFPs
  • Assist in the technical and product enablement of sales teams
  • Align closely with Product teams to serve as feedback path from sales regarding industry changes and customer needs
  • Coordinate with Product, Marketing and Education teams to facilitate feature release and ongoing product training

What is needed:

  • Bachelors degree, preferably in technology or business
  • 2-3 years of translatable professional experience, preferably in the SaaS space
  • High degree of technical aptitude and strong business acumen
  • Strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
  • Fluent in Portuguese and English. Spanish is desired too.
About ActiveCampaign:
We are a category-defining Customer Experience Automation Platform (CXA) that helps over 185,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 925+ pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful segmentation and personalization across social, email, messaging, chat, and text.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
As one of the fastest-growing SaaS companies in the world, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 185,000 today to millions. We have been ranked in Best Places to Work on Built In Chicago in 2023, a best workplace for remote employees by Quartz and received recognition as a great place to work across all of our regions, and continue to be globally recognized for our employee-centric culture here.
Perks and benefits:
ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:
-Comprehensive health and wellness benefits (including no premiums for employees on our HSA plan, telehealth and tele-mental health, and access to the Calm app for meditation)
-Open paid time off
-Generous stipend to outfit your remote office
-Access to life coaches via Modern Health
-Cool swag
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.